How we serve miners
Remotely
We carry out diagnostics via video communication and, in most cases, we can solve the problem without the need to come
At a service center or data center
In cases where personal intervention is required, we carry out repairs at the service center, especially if the miner is located with us
Promptly
The average repair time is 7 days. We work around the clock to minimize equipment downtime
Under guarantee — for free
If you purchased a miner from us and the warranty period has not yet expired, repairs are free of charge